FAQ

>Are your products genuine?

Bharath Pump House ensures that every product listed on our website passes the quality check before the item is shipped. All our products are 100% genuine and authentic.

>How long will the delivery take?

We strive to deliver all our orders in the shortest time possible. Depending upon your pincode, the delivery time usually varies between 2 – 6 working days. In case the item is to be delivered to an ODA pincode, the delivery time then varies between 5-10 working days.

>What can I return?

 New and unused product with all original tags and labels. click here

>How to return items?

Send the product through the courier or parcel service with proper packing and shipping label. click here

>How can I raise a warranty claim?

In order to raise a service request , please contact the nearest respective brand service centers through respective service toll free number. click here

>Which is the return address?

Return address and contact address is same. click here

>Where can I find the toll free number of my product?

Please refer your warranty card or check our warranty policy page. click here

>What to do, if the product I received is damaged?

Our team verifies each order is packed and wrapped thoroughly with a minimum of 2 layers ensuring the safety of each item that is shipped via our warehouses. In case an item received is still broken or damaged, we suggest you to take a photo of the damaged item & WhatsApp or mail us the same immediately on our Customer Care number or mail ID, our team will get in touch with you right away.